Description of Services
Description of Services
What makes up our virtual Intensive Outpatient Program (IOP)?
9 to 11 hours of treatment per week for 6 to 10 weeks:
- 3 hours of group therapy, 3 times/week
 - 1 individual session/week
 - 1 family session/week
 - Psychiatric medication management as needed
 
What are our evidence-based practices?
- Dialectical behavior therapy skills (DBT)
 - Cognitive behavioral therapy (CBT)
 - Mentalization Interviewing (MI)
 - Mindfulness
 - Attachment based family therapy (ABFT)
 - Trauma focused CBT (TF-CBT)
 - Care is culturally competent and gender-affirming
 
Who do we serve?
- Ages 11 to 33
 - Mental health diagnosis or co-occurring mental health/substance use disorder (SUD) with SUD secondary, including:
- Mood disorder (depressive disorder / bipolar disorder)
 - Generalized anxiety disorders
 - Personality disorders
 - Self-harm issues, suicidal ideation
 - Family conflict
 - Trauma / PTSD
 - School refusal/avoidance
 
 - Step-down from a higher level of care (e.g., ER, residential treatment, psychiatric unit)
 - Step-up from a lower-level of care (e.g., outpatient)
 
Who are our clinical staff members?
- Child / adolescent and adult psychiatrists and NPs
 - Master's-level clinicians (e.g., LCSW, LPC, LMFT)
 - Experiential therapists (art, movement, dance, yoga)
 - Support from peer advisors and case managers
 
Which insurance plans do we accept?
- Nearly all commercial health plans, including Optum/United Healthcare, Aetna, Cigna, BCBS, Tricare, and regional / local plans
 - Medicaid in states where IOP is covered
 - Self-pay
 
What is our intake & matching process?
- Our comprehensive intake assessment informs assignment into a highly curated treatment group with peers of similar backgrounds
 - Matching factors include clinical presentation / history (e.g., treatment-resistant depression, trauma, abuse, PTSD, substance use, self-harm, suicidal ideation), patient maturation, LGBTQIA+ identity, racial/ethnic identity, religious affinity, familial conflict, and foster care experience.
 
When are we available?
- Flexible scheduling, including evening and weekends to accommodate school / work
 - Groups typically run daytime and evenings for young adults, after-school / evening for adolescents
 - Individual / family therapy can be scheduled at any time, based on clinician & patient availability
 
Exclusionary criteria
- Active suicidal or homicidal ideation requiring immediate supervision in a closed setting
 - Active psychosis, hallucinations, or delusions not controllable or treatable in an outpatient setting
 - Active primary eating disorder requiring medical intervention
 - Primary SUD without co-occurring mental health issues
 
How have we helped?
We are a measurement-based program. Outcomes (patient- and clinician-reported) are collected at admission, weekly throughout treatment, and every three months following treatment. Our latest outcomes report, featuring peer-reviewed studies and original research, can be found here. Independent, third-party researchers at the University of Pennsylvania and Yale University conduct these outcomes studies. Further details can be provided by our Clinical Research and Outcomes team upon request.
www.charliehealth.com | 1(866) 935-3297